On-demand technical support
Our technical support service covers everything from hardware and software support to networking, internet connectivity, and website hosting support. Supported operating systems include Windows, Mac, and major Linux distributions.
Our on-demand IT support hours are from Monday to Friday, 08:00 to 18:00, with remote support available nationwide, and call-out support currently limited to the Gauteng and eastern North West areas.
Did you know? We’re busy opening new offices in more locations throughout South Africa. Stay tuned.
We'll solve it, quickly
Our policy-driven turnaround time for technical IT support is four hours. But with 90% of all support queries we get our clients back on track in 60 minutes or less. Need something a bit more concrete? Custom turnaround times and service delivery specifications can be requested through our SLA-bound managed IT services.
We'll solve it remotely
TeamViewer requires an internet connection to allow one of our technicians to connect to your computer and resolve your queries while you’re having a cup of coffee. Download and install TeamViewer, or call us on 012-346-1710 for more information.
Hardware & software supplies
Close relationships with some of South Africa’s biggest IT wholesale retailes ensure that we’re able to replace broken hardware in virtually no time at all. We’re also a preferred supplier of computing equipment and popular software packages for a number of South African businesses. Call us on 012-346-1710 for more information, or browse our current product selection in our shop.